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01 / DIGITAL PLATFORM / CANADA

AUTOBON.

A complete digital platform for a Canadian premium vehicle-rental company, designed across discovery, booking, account experiences and administration.

VISIT AUTOBON.CA
Autobon digital platform design
01 / DIGITAL PLATFORMPageFix project
Role UI / UX & Product Designer
Scope Digital platform
Booking 12+ steps
Account 15+ pages
Systems Admin + backend
Period 2026

A rental platform, not just a website.

The project covered the customer-facing sales experience and the product surfaces needed around it. The documented scope included a sales website, a 12+ step booking flow, 15+ account and user-input pages, login and sign-up, an admin dashboard and backend development.

01

Sales website

02

12+ step booking flow

03

15+ account and user-input pages

04

Login and sign-up

05

Admin dashboard

06

Backend development

The complexity was in the journey.

A vehicle-rental experience has several connected moments: discovering the offer, selecting a vehicle, progressing through booking information, creating or accessing an account, and supporting the operation behind the customer experience.

—

Turn a long booking journey into clear, understandable steps.

—

Keep account and input-heavy screens consistent with the main experience.

—

Design customer-facing and administrative surfaces as one connected product.

—

Maintain responsive hierarchy across a broad set of interfaces.

Structure the experience before styling it.

The work was approached as a product-design problem: understand the journey, define the information structure, establish the flow, then translate it into a consistent interface system.

01 Understand the business and customer journey
02 Map the information architecture
03 Break the booking experience into explicit steps
04 Design reusable interface patterns
05 Build responsive screens around the system
06 Work with development requirements and constraints

12+ steps. One continuous journey.

The booking flow was treated as a sequence rather than a collection of unrelated forms. Each step had to preserve context while moving the customer toward completion.

01

DISCOVER

Understand the rental offer and available vehicles.

02

SELECT

Choose the relevant vehicle and booking direction.

03

BOOK

Move through the required booking inputs in sequence.

04

DETAILS

Capture customer and account information without breaking context.

05

REVIEW

Bring the entered information together before completion.

06+

COMPLETE

Continue through the remaining booking and confirmation states.

01

Break complexity into visible steps.

A 12+ step journey becomes easier to reason about when progress and context are visible. The interface should make the next action obvious rather than presenting the customer with one overwhelming form.

02

Reuse patterns across account screens.

With 15+ account and user-input pages, consistency becomes a product requirement. Shared hierarchy, form patterns and interaction behavior reduce the cognitive cost of moving between screens.

03

Design the operation behind the experience.

The platform scope included an admin dashboard and backend development, so the customer journey could not be designed independently from the operational system supporting it.

Customer experience connected to an operating system.

The project extended beyond the public-facing website. The documented scope connected customer journeys with authentication, account surfaces and an administrative environment.

01
CUSTOMER

Sales website / vehicle discovery / booking journey

02
ACCOUNT

Login / sign-up / user-input and account pages

03
OPERATIONS

Admin dashboard for the internal side of the platform

04
BACKEND

Implementation work supporting the broader digital platform

A connected digital platform.

The delivered scope brought the customer-facing and operational sides of the product into one digital experience. The project covered the sales website, booking flow, account surfaces, authentication, administration and backend development.

12+ step booking flow15+ account and user-input pagesSales websiteLogin and sign-upAdmin dashboardBackend development
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